Support

Direct answers. A real inbox behind the form.

Common questions

How is my grade calculated?

Each item you complete earns its points; each pillar carries the weight you gave it. The day's percentage maps to a letter, A+ to F. No curves, no streak bonuses inflating it — the grade is the math.

Can anyone see my Ghost entries?

No. Ghost entries are end-to-end encrypted on your device with a key we never receive. Not your witness, not competitors, not Simplify1 staff, not a subpoena served on our servers — the ciphertext is all that exists outside your phone.

What does my witness see?

Only your letter grade for the day, if you've invited one. Never the items behind it, and never anything from Ghost.

How do weights work?

You assign each pillar a share of your day. A missed workout hurts less than a missed prayer if that's how you set it. Change weights any time; past grades stay as they were graded.

Can I export or delete my data?

Both, from Settings. Export gives you everything readable as a file; delete removes everything from our systems within 30 days. Ghost entries exist only on your device either way.

When does Simplify1 launch?

Early access is rolling out now. App Store and Google Play at launch — leave your email on the homepage and you'll get one message when it's live.

Still stuck?

Received. We reply within one business day.

Or email support@simplify1.app directly.